Shipping Policy

Last updated: July 2026

At Nuvora Homes, we carefully process every order and work with trusted suppliers and shipping partners to deliver your products safely and efficiently.

1. Order Processing Time

Orders are typically processed within:

1–3 business days

After your order has been processed and shipped, you will receive a confirmation email with tracking information (when available).

Please note that processing times may be longer during holidays, promotional periods, or periods of high demand.

2. Shipping Times

Estimated delivery times:

• Belgium: 7–15 business days

• Netherlands: 7–15 business days

• Germany: 7–15 business days

• France: 7–15 business days

• Other European countries: 10–20 business days

Delivery times are estimates and may vary depending on:

• Shipping carrier delays

• Customs procedures

• Weather conditions

• Peak shopping periods

• Other circumstances outside our control

3. Shipping Costs

Shipping costs are calculated during checkout.

From time to time, Nuvora Homes may offer:

• Free shipping promotions

• Discounted shipping rates

• Special delivery offers

Any available shipping promotions will be displayed on our website.

4. Order Tracking

Once your order has been shipped, you will receive a confirmation email containing tracking information when available.

Please allow a few days for tracking information to update after shipment.

You can track your order using the tracking link provided in your shipping confirmation email.

5. Multiple Shipments

To provide the best selection of products, some orders may be shipped separately from different fulfillment locations.

If your order arrives in multiple packages, you may receive separate tracking updates.

6. Customs, Duties, and Taxes

Customers are responsible for any customs fees, duties, or taxes that may apply to international shipments outside the European Union.

For deliveries within the EU, applicable taxes are handled according to current regulations.

7. Incorrect Address

Please ensure that your shipping information is correct before completing your purchase.

Nuvora Homes is not responsible for delays or failed deliveries caused by incorrect or incomplete address information provided by the customer.

If an order is returned due to an incorrect address, additional shipping costs may apply.

8. Lost or Delayed Packages

If your package is delayed, please first check the tracking information provided.

If your order has not arrived within the estimated delivery timeframe, please contact us and we will investigate the situation with the shipping carrier.

9. Contact Us

If you have any questions about your order or shipping, please contact us through our Contact page.

Our customer support team will respond within 1–2 business days.

Thank you for choosing Nuvora Homes. We appreciate your trust and are committed to providing a smooth shopping experience.